FAQ

Frequently asked questions.

What is shared component inventory?

Shared component inventory means multiple products or variants depend on the same underlying part, blank, material, or ingredient. StockPool calculates product availability from those shared component quantities.

Does StockPool replace Shopify inventory?

No. StockPool works with Shopify inventory. Merchants choose which products StockPool manages, then StockPool syncs calculated quantities back to Shopify for those products.

How does billing work?

Billing is handled through Shopify. You can start on Free with 3 managed products and 6 components, then manage paid plan changes from the Shopify admin when you need more capacity.

What should I check if Shopify inventory does not update?

Confirm the Shopify product is set to track quantity, choose the correct inventory location in StockPool Settings if you have multiple locations, then retry sync from the recipe card or sync log.

Can I uninstall StockPool?

Yes. Merchants can uninstall the app from Shopify. StockPool also supports Shopify privacy webhooks for shop and customer data requests.

Need a hand?

Email support@stockpool.app or install StockPool from the Shopify App Store.